Luxury Retail Store Sales Associate

Atlanta, GA

OVERVIEW

Salary
$16 - $18/hour and benefits
 
Job Type
Full-time
 
Job Description
The retail store associate should have proven experience in retail operations/client service and is inspired by fashion as well as the Porsche brand and its history. It is crucial to provide customer service that exceeds expectation on a daily basis to represent the Porsche brand and maximize opportunities for sales conversion.  

Roles & responsibilities
The retail store associate will be responsible for providing exceptional customer service in a retail store environment and providing overall support to the retail manager. These duties will include the following:
  • Conducting monthly pre and post inventory counts
  • Align with Porsche Design and Driver Selection guideline and brand standards in merchandizing
  • Support retail store manager in shifts to prevent overtime cost
  • Provide and maintain exceptional customer service to each customer
  • Support manager in understanding and improving current reporting procedures.
  • Maintain refreshing merchandizing displays and cleanliness
    • Assists in the execution of store operational requirements in coordination with PEC.
    • Support the creation and implementation of sales and marketing events, whether internally or externally in coordination with PEC, Aftersales and Porsche Design, as appropriate
    • Contribute to the development and execution of the annual budget and marketing plan to achieve financial objectives; conduct proper financial and inventory reporting as dictated by Finance & PEC.
    • Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
    • Work with Aftersales, PEC and Porsche Design to ensures availability of merchandise and services; inventory maintenance.
    • Supports marketing activities by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
    • Secures merchandise by implementing security systems and measures.
    • Provide a safe and clean store environment.
    • Maintains the stability and reputation of the store by complying with legal requirements.
    • Contributes to team effort by accomplishing related results as needed.
    • Must be able to use Point of Sale systems (Erply, Ayden and Chase Payment Tech)
    • Must be able to use Inventory system – ordering/returning (SAP)
 

Qualifications

  Education
  • Bachelor’s Degree in marketing, Retail merchandising or Business preferred
Experience
  • Minimum 3 years of experience managing retail operations at a high-volume Porsche Dealership, Retailer or Department Store
  • Automotive retail experience a plus
  • Customer Service: 1 year (Preferred)
Skills
  • Listening
  • Excellent customer service
  • Meeting sales goals
  • Selling to customer needs
  • Product knowledge
  • People skills
  • Energy level
  • Dependability
  • General math skills
  • Verbal communication
  • Job knowledge
  • Professional polished appearance
  • Dependable
Schedule
  • Hourly (up to 30 hours per week)
  • Must have 7-day work week flexibility
Work Location
  • One location
Work Remotely
  • No