Corporate Events Coordinator

Carson, CA

OVERVIEW

Job Type Full-time Job Description The Corporate Events Coordinator supports the Sales and Special Events Manager and the PEC Team. This includes responsibility to support the Sales and Special Events Manager in the event development, delivery and management of the events at the Porsche Experience Center Los Angeles (PECLA). PECLA is designed to immerse groups and clients in all that is Porsche. From one-to-one instruction to off-road courses to drive simulators, the PEC is a total reflection of Porsche’s past, present and future. This position will plan and lead all client events, which may include driving courses, dining, conference room facilities and driving Simulator Center and support the overall B2B and BC2 integrated marketing strategy of PEC LA. This role is a direct liaison with other organizational groups at the PEC such as the Drive Team, Catering, and Facility Operations. Primary Responsibilities Respond to and coordinate customer inquiries and requests of event programs, providing pricing and availability. Develop event quotes and formal contracts for all corporate/group customers. Working from event quotes, coordinates proposed itinerary for all Porsche Experience Center activities, acting as a liaison between clients, Customer Experience Team, Chief Driving Instructor and potentially, the Marketing and Business Development Manager. Ensures all payments are received and reported in accordance with required deadlines and procedures. Manages appropriate set up of meeting and/or other facilities as needed (seating/table arrangements, materials, participant lists, etc.) Supervise the preparation and implementation of specific events, coordinating with third-party event team vendors, suppliers, as needed. Support event sales for the facility, event packages and promotions. Support and manage all event systems and procedures. Ensure timelines are set for each event, best practices are developed and working documents are accurate. Support delivery of all contracted items and logistics during event, ensuring client has an excellent event experience and goals/objectives are met effectively. Serves as point of contact on event day and ensures all necessary participant paperwork has been completed. Provides superior customer service as necessary, handling personalized requests and/or unique demands with creativity and flexibility. Manage KPI reports and monitor corporate bookings trends. Help manage post-event budget reconciliation. Solicit customer feedback and share with internal stakeholders. Evolve Events program (when applicable) based on client suggestions and comments. Respond to and coordinate Porsche dealer requests when needed. Consistently monitor Events Team processes and make recommendations when necessary to implement improvements. Provide event training to new team members. Additional projects may be assigned by Sales and Special Events Manager.  

Qualifications

Education
  • Bachelor’s degree required
Experience (Job and Industry):
  • 3+ years event coordinating/planning experience
  • Experience workings with high-end clientele
  • Automotive industry knowledge/experience a plus
  • Knowledge of Porsche history a plus
  • Fixed venue event experience a plus
Skills
  • Excellent organizational skills and ability to manage several activities/events at once
  • Proficient computer skills in all Microsoft office applications, especially Excel, Outlook and PowerPoint
  • Ability to work as a team and manage others effectively
  • Ability to delegate and act quickly to problem-solve
  • Proficient working in a multi-cultural environment
  • Strong communication and interpersonal skills; demonstrated ability to deliver exceptional customer service
  • Must be flexible and able to adapt to changing situations
Schedule
  • 5-day work week
  • This position requires frequently working outside of ‘normal’ working hours when client needs demand (including nights and weekends and long days)